Frequently Asked Questions

Everything you need to know about your CAMI NYC experience.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 21 days of the fulfillment date. Please note that items marked as Final Sale cannot be returned or exchanged.

When will my order ship?

Orders are typically processed and shipped within 1-2 business days. Once your order is on its way, you will receive a confirmation email with tracking information.

How do I care for my silk camisoles?

To maintain the quality of our silk pieces, we recommend dry cleaning only. For our washable silk collection, please follow the specific care instructions on the garment label.

Do you offer international shipping?

Yes, CAMI NYC ships worldwide. International shipping rates and delivery timelines are calculated at checkout based on your location and selected courier.

How do I determine my size?

Most of our styles run true to size. We provide a detailed size guide on each product page to help you find your perfect fit across our camisoles, dresses, and separates.

Can I modify or cancel my order?

Because we aim to process orders as quickly as possible, we are unable to make changes or cancellations once an order has been placed. Please double-check your details before confirming.